• Cancellation / Return

Once your order has been placed and artwork approved, there are no cancellations. This is due to our automated system that pushes your order through to our production for speedy turnarounds. We cannot remove your order from our queue once in place.

• General Refund Policy

Under no circumstances will Jooriful Print issue a refund for orders placed.

• Accuracy of Specifications

Quotations for the jobs printing from USA are based on the accuracy of the specifications provided but Jooriful Print can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Jooriful Print are to the client’s knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Quotations for the jobs printing from oversea, can be changed before the prints get on the transportation. In this case, either additional invoice will be sent or partial refund will be issued.

• Payment, Order Placement

Payment for orders will be made in U.S. Dollars. Due to custom nature of printing products and other services we provide, we will not start working on your orders for printing jobs or other services until a full payment including all charges, taxes, shipping and handling fees are paid by the credit card or paid by the user with an approved payment method. As a part of order placement, we require the users and customers to approve proof (an electronic file) of the printing products or other services they order. Following the approval of proof by the customers the printing jobs are sent to press. Once a print job has been approved by customer and sent to press, no changes are allowed to the artwork files, job specifications, or printing turnaround time.

• Design Orders

Jooriful Print does not issue refunds or credits for any design services orders. All design orders once placed are final and non-refundable.

• Credit Card Forced Refund/Charge Back Policy

All credit card issues and/or disputes on products or services purchased by your credit card authorization from Jooriful Print shall be dealt with between the customer and Jooriful Print. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.

• Store Credit / Reward / Gift Card

Under no circumstances will store credit / Reward / Gift Card be exchanged for cash. They may not be combined with any current specials or other promotion.

• Customers sent Artwork/Files

You are responsible for accuracy of your print-ready artwork/files. Though we take all possible precautions against loss of your submitted artwork/files, we are not responsible for damage or loss of your artwork/files.

• Proofs and Color Accuracy

We require the users and customers of Jooriful Print to approve proof (an electronic file) of the printing products or other services they order. No job will be sent to press without your approval of proof. We are not liable for delays in the order caused by customer’s non-approval of the proof.

• Responsible for Everything Included in The Final Approved Proof

We will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. Due to inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with us you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and final printed piece or the actual artwork or product they represent. Under no circumstances a reprint will be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve.

• No Liability for Errors

Jooriful Print is not liable for errors in a final product caused by any of the following: Misspelling and Grammar, Damaged Fonts Graphics, Bleeds, Punctuation, Wrong, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Cracks on Folds, Overprint Finished Product and Size that the client approved.

• Production Speed, Shipping and Delivery of Orders

We make all efforts to print and ship your orders in a timely manner. In no case shall Jooriful Print be liable for any consequential or damages resulting from delay in shipment or delivery. You agree not to hold Jooriful Print liable for delays in shipments caused by bad weather, shipping company delays, customs issues or any other circumstances beyond our direct control. Orders cannot be cancelled due to delay in the printing process. You agree to pay all custom duties and fees on good that are shipped to their respective locations.

We do not guarantee shipping and delivery transit times and are not responsible for delay, loss, damage or theft to the printing products during shipping and delivery. Jooriful Print will not be held liable for damages which occur in shipping. If you provide us incorrect shipment delivery address, name or otherwise make error in submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment. (When re-shipment is possible)

• Changes to Terms and Conditions

We reserve the right to amend Terms and Conditions at any time with or without notice.

• Signature and Date

The Parties hereby agree to the terms and conditions in this Agreement.